“Go elsewhere, for god's sake”
On the day of arrival we were told that the booked (and paid) room was unavailable due to technical problems, but we would be given an equivalent room. No offer of a refund if it didn’t work out. When we arrived we found we had been put in a dark service room in the guesthouse, without windows or ventilation. We refused to stay there, packed our luggage into the car, and got a room in another property. The host admitted the room was not up to the level we had paid for and promised to try to get a refund. The refund never came, and the host kept ignoring reminder messages. I keep all screenshots of the conversations. Booking support was completely useless; we were basically scammed out of €200. Avoid it like the plague.
AndreaΠριν ένα χρόνο