“The service could improve though the facilities are okay!”
The location was perfect because it was within walking distance of the place we wanted to visit, and finding the hotel wasn’t hard. The bed was comfortable. The air conditioning and water heater (takes fifteen minutes) were good. They collected feedback on a yellow card. I emailed several times asking for a late check‑out but received no reply. The night staff were reluctant but eventually told me I could ask the morning “manager,” who then refused outright; it wasn’t a huge deal, but an extra hour would have eased the rush. Breakfast was self‑serve on the ground floor – modest with stuffed paratha, curd, bread, butter, and jam. The tea was nice, though it was kept in a flask. Hair strands, dying cockroaches in the bathroom sink, and a slightly too strong disinfectant smell in the room further lowered the rating I could give. A warmer, welcoming staff, responsive email/message management, and better deep cleaning would improve Tim apartments. Also, please install a card payment machine.
Gopalakrishnan9 μήνες πριν