“A great night very restful”
The bed was amazing. I like coffee in the room and they did not have coffee except in lobby
Robbie3 μέρες πριν
Μια στιγμή…
★★★★·Portland·8.1
01
ή απλώς γράψε το — «γύρω στις 20, τρεις νύχτες»
02
03
Located in downtown Portland, Hotel DeLuxe is a 3-minute walk from Providence Park. This upscale hotel features spacious rooms with flat-screen TVs, living areas, and complimentary fitness class passes. Each room boasts warm colors and traditional décor, along with a Well & Fit kit, Wi-Fi, and a large desk. Guests enjoy Pacific Northwest cuisine at Gracie's restaurant, seasonal afternoon tea, and signature cocktails in the Driftwood Room.
04
05
06
Πώς αξιολογούν οι επισκέπτες το κατάλυμα, πτυχή προς πτυχή.
The bed was amazing. I like coffee in the room and they did not have coffee except in lobby
Robbie·3 μέρες πριν
I have stayed at this hotel many times over the years and been very happy. However the last stay was truly one of the worst experiences I have ever had at a hotel. Starting on arrival, the room we were given was not fully cleaned, the furniture was worn and shabby. And that was not even the worst of it. We found crumbs in the floor next to the bed, the blinds in the bathroom were covered in dust and the shower would not drain properly so you were forced to shower standing in ankle deep water. At 11 pm a beeping or whirring sound started and cycled off and on all night long. It was impossible to sleep because of it. At first we thought it was outside and walked around the outside to see if the sound was coming from the street. But it was definitely in the room, potentially coming from the HVAC system. When we asked to move rooms they told us there was nothing they could do about it, and the front desk was very unpleasant and rude. We had to leave and find alternative accommodation at another hotel ultimately. The Deluxe concierge assured us we would not be charged for the 2 remaining nights on our stay and that I would have to work that out with Booking. However, Booking did not provide any refund and blamed the property. The whole experience was expensive and beyond disappointing. This was a hotel I loved. I will never stay there again. The conditions of the room, the staff’s unwillingness to find a solution and the rude service we experienced were an embarrassment to hospitality
Elizabeth·3 μέρες πριν
locatie en fotos in de gang. Erg vieze vloerbedekking en een gat in hoofdbord van bed. Er werd ons een andere kamer beloofd, maar niet gekregen. Ze zeiden dat ze vol zaten en er een personeelstekort was. Management onbereikbaar. Teleurstellende reactie van Booking. Ze gaven aan dat de accomodatie niet reageerde op hun contact aanvragen. We kregen uiteindelijk een voucher van 15% van de boekingswaarde en nog een email om te vertellen dat de accomodatie niet reageerde, met het telefoonnummer er onder van het hotel. Voor als we het zelf nog wilden oplossen
Dirk·4 μέρες πριν
Lovely location, parking near and wonderful decor and every comfort imagined. At checkout young woman got our luggage down the stairs to the exit for us. Steep interior steps to lobby. Sign said ring for assistance but doorbell had been removed. Asked at check-in counter for help with luggage and was told there was elevator at base of stairs. Not true: Go thru service door to basement, down steep concrete steps to laundry area to reach elevator
Janet·5 μέρες πριν
Location is GREAT! Parking is for 24 hours. Car can be parked past check out time. Older building: bathrooms need an upgrade
Hendrika·Πριν μία εβδομάδα