I mistakenly booked the wrong location, thinking it had to be near Lac de Verde Prahova, but it was actually the one in Breaza. I realized the mistake on the day of the reservation. I called the contact number straight away, explained that I’d still pay anyway but didn’t want to inconvenience the staff. I was amazed when they told me they would cancel my reservation without charging me, even though it was the check‑in day. A rare act of kindness and humanity. Thank you from the bottom of my heart; we’ll definitely book again at the first opportunity, they’ve earned our trust and loyalty for the future! You’re wonderful and the good you do will come back to you many times 🤍🤍🤍🤍
ClaudiaA month ago