“The worst hotel and service I have ever experienced in my life. אחד החופים הקרובים ביותר היה Haad”
There was nothing positive to mention. I had a very unpleasant stay. Ants swarmed the room upon arrival; after a complaint, a staff member cleaned with a broom and insect spray, yet the next morning the bed and belongings were again infested. The shower’s water pressure was extremely weak, and the street leading to the hotel is dark and unsuitable for families. I ended my stay early and explained the situation to the owner. At check‑in we were told an extra bed would cost 200 baht per night, and we paid about 7,000 baht to upgrade because the original room was dirty and poorly maintained. When I tried to settle the payment for the nights actually stayed, the hotel claimed the extra bed cost 1,000 baht per night and demanded further payment for the upgrade. I had never been shown or signed any agreement for 1,000 baht per night; the paperwork presented had no signature. Instead of resolving the dispute, the owner called the police while we were merely trying to settle the bill. Her attitude was extremely rude, disrespectful, and unpleasant. Between the ants, poor cleanliness, weak shower pressure, an uncomfortable location, an unexpected payment dispute, and the way we were treated, this was a very disappointing experience.
IdanA month ago