“Mala experiencia”
I didn’t like that at the last minute I was moved to a different hotel with the excuse that there was no water in the area, and they took us to a lower‑quality hotel.
Thomas3 weeks ago
Just a moment…
★★★·Bogotá·6.9
01
or just type it — “around the 20th, three nights”
02
03
Hotel Kristal Ferial in Teusaquillo, Bogotá, offers comfortable family rooms with private bathrooms, free toiletries, and TVs with streaming services. The hotel features a garden, bar, lounge, and coffee shop, with free WiFi throughout. Located 6 km from El Dorado International Airport, it's close to Corferias International Exhibition Center and offers 24-hour front desk service with friendly staff.
04
05
06
How guests rate the property, aspect by aspect.
I didn’t like that at the last minute I was moved to a different hotel with the excuse that there was no water in the area, and they took us to a lower‑quality hotel.
Thomas·3 weeks ago
The organization of reservations and the way they assigned rooms was very bad. I had made my reservation well in advance, arrived at the hotel, and they left me on the street because my name wasn’t on the list, even though my booking appeared correctly in the system; I was left on the street with my 14‑year‑old daughter at 11 pm.
Lisbeth·4 weeks ago
Nothing good. Everything bad.
Mariana·4 weeks ago
Absolutely nothing good. From online to in‑person service it was a disaster: they were unfriendly, the appearance was disgusting, expensive, poor service, they cancelled my reservation that I had booked in June because they claimed the room was full, even though the platform had confirmed it for September. The facilities were dirty, the look was awful, I was financially harmed, I panicked with my minor daughter, they altered my itinerary that I had planned for two months, I do not recommend this place.
Munive·A month ago
The place was spotless and comfortable.
Angela·A month ago