“Besides the night market”
The hotel sits right beside Wulin night market, which is great for late‑night snacks, but the building feels dated compared to other Atours properties.
Dr7 months ago
★★★★·Zhuji·7.0
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or just type it — “around the 20th, three nights”
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At Atour Hotel Hangzhou West Lake, guests enjoy family rooms with air-conditioning, free WiFi, and modern amenities, including bathrobes, hairdryers, toiletries, slippers, and parquet floors. The hotel serves a buffet breakfast with local specialties, Chinese cuisine, and vegetarian options. Facilities include a fitness centre, lounge, and 24-hour front desk, with free off-site parking and proximity to Wushan Square and Lingyin Temple.
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How guests rate the property, aspect by aspect.
The hotel sits right beside Wulin night market, which is great for late‑night snacks, but the building feels dated compared to other Atours properties.
Dr·7 months ago
The hotel offered an exceptional value for the price, with friendly staff and satisfying meals. Overall, the guest was pleased with their stay, citing the hotel's affordability and quality service as highlights. The guest's experience was largely positive, with no major complaints.
Jenny·9 months ago
Our stay at this Atour hotel was marred by several issues, including unpleasant odors, poor facilities, and unfriendly front desk staff. While the property's layout was certainly unique, it was not enough to make up for the numerous problems we encountered. Unfortunately, our experience was not up to the standards we have come to expect from Atour hotels.
Ai·9 months ago
Our stay at the hotel was a pleasant experience, with a few areas for improvement. The cleanliness of the room was a highlight, but there was a notable absence of a thermal flask during the cold season. Overall, the hotel showed promise, but some basic amenities were lacking.
Goh·10 months ago
The hotel's cleanliness, tidiness, and comfort were notable highlights, but communication challenges and payment issues marred the guest's experience. While the hotel's welcoming atmosphere was a plus, the lack of English-speaking staff and difficulties with payment methods left a sour taste.
William·11 months ago