“Excellent value.”
The location was perfect, and the place was clean and quiet.
DouglasA week ago
★★·Cranbrook·7.4
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or just type it — “around the 20th, three nights”
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The Heritage Inn Hotel & Convention Centre in Cranbrook offers air-conditioned rooms with private bathrooms, tea and coffee makers, and free WiFi, each featuring a work desk, seating area, and TV. The hotel boasts a fitness centre, indoor swimming pool, hot tub, and restaurant serving American breakfast. It is 14 km from Canadian Rockies International Airport and 44 km from St. Mary Lake.
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How guests rate the property, aspect by aspect.
The location was perfect, and the place was clean and quiet.
Douglas·A week ago
The location is good, but the pool and hot tub were cold and looked dirty. Hallways were dim, and the whole hotel could use a makeover. I found a hair in my breakfast, and the cook insisted it was an egg. I know a hair when I see one.
Sheila·A week ago
The place feels old and a bit musty, but the beds are comfortable. The air conditioner has a strong smoky smell that’s annoying.
Kim·A week ago
The staff were friendly and helpful, and they stayed open even though we arrived after 11 pm. The hotel itself is run‑down, very old, and smells musky. Initially we were on the bottom floor and our room had a mildew odor and vibe; a sink held about a dozen black flies, the floor had stains, and we discovered a dead beetle under a pillow. We switched rooms, and the second room on the second floor was much better. There was no elevator, which was unfortunate.
Jessica·2 weeks ago
Breakfast was free, but my car broke down and there were no caberias in the parking lot. The breakfast was terrible, the hot tub was cold, and it was too expensive for what it was.
Thomas·2 weeks ago