“Staff good, breakfast good, room bad.”
The staff were friendly and helpful, and when the TV wouldn't turn on because the remote batteries were dead, the front desk person came right up, diagnosed the issue, and fixed it. Breakfast was also very good! However, the water temperature was barely warm, not suitable for showering, the water pressure was exceedingly poor, and the heat light in the bathroom would not turn off. A fully‑dressed man was sitting in the sauna acting suspiciously, and I suspected he was smoking; I didn’t feel comfortable confronting him or using the sauna. The water was so freezing cold that I just wanted to get warm. The room also smelled of smoke and mildew, so I told the front desk about the smoke smell because I didn’t want to be accused of smoking, but I didn’t mention the other issues because my husband said I was “complaining too much.” I felt my complaints were valid. Other guests at breakfast also complained about the water temperature.
Michael5 days ago