The spot is right in the heart of the city, the staff are courteous, and it’s convenient to dine at the restaurant located in what should be the hall.
Stefano2 days ago
Just a moment…
★★★·Sa Pa·8.7
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or just type it: “around the 20th, three nights”
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The Sapa Star Hotel in Sa Pa offers spacious family rooms with air-conditioning, private bathrooms, and balconies, each equipped with a TV, electric kettle, and free toiletries. The hotel features an on-site restaurant, a relaxing terrace, and convenient services including a paid airport shuttle, lift, 24-hour front desk, room service, and tour desk.
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How guests rate the property, aspect by aspect.
The spot is right in the heart of the city, the staff are courteous, and it’s convenient to dine at the restaurant located in what should be the hall.
Stefano·2 days ago
The location is ideal for families, easily reachable, and close to shops, restaurants, and souvenir stalls.
Shillah·A week ago
The basics were sufficient for what I needed. The staff were helpful and the spot was great. One small issue: streaming services didn’t work on the TV, and the room was quite compact.
Leah·2 weeks ago
I love the area and its convenient location. The owner’s cooking was excellent, and everyone was friendly and kind. Nothing to complain about.
Hong·2 weeks ago
The hot shower, toiletries (toothbrush+toothpaste, cotton bud, shaver, shampoo and body soap), hair dryer, fan, aircond, tv, and electric kettle were all available, and the owner was very helpful even though they couldn’t speak English and used Google Translate; you have to ask for housekeeping if you want a clean room, otherwise they won’t come. The ground‑floor restaurant shares the same access as the lobby, with two doors—one shutter and one sliding glass; the sliding door works when the restaurant is closed. The location is great: VMM run and Sapa Square are just 2–3 minutes away on foot, and Sun Plaza is across the street if you want to visit Mount Fansipan via funicular and cable car. The hotel has a passenger lift, which is handy for a runner. However, the fan and electric kettle were not clean, and the shower drain didn’t clear properly during use, requiring a minute or two for it to empty.
Rosavaria·A month ago