I was impressed by how attentive the staff were, always looking out for my needs.
Cátia2 weeks ago
★★·Angra do Heroísmo·7.9
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or just type it — “around the 20th, three nights”
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Located in Angra do Heroísmo's historic centre, a UNESCO World Heritage site, Hotel Ilha offers single, double, or twin rooms with free WiFi. Air-conditioned rooms feature seating areas, electric kettles, and TVs, along with private bathrooms with bidets, baths, or showers. The hotel serves continental breakfast and has a bar, nearby restaurants, and offers luggage storage, laundry services, and car rentals.
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How guests rate the property, aspect by aspect.
I was impressed by how attentive the staff were, always looking out for my needs.
Cátia·2 weeks ago
The location was great.
Maria·2 weeks ago
The location was perfect, close to the beach, port, and shops, and it was very quiet. The room was cleaned daily, breakfast was unlimited, there was air‑conditioning and Wi‑Fi, and most of the time someone was at the reception. I didn’t get a key; I entered the room with a code. The place was simple and the décor minimalistic.
Ingrid·2 weeks ago
The room was nice and the place was very central. However, the reception staff were very unfriendly on the day I arrived, and the breakfast was a disaster—never had such a bad breakfast before!
Markus·3 weeks ago
The bed was comfortable and the room was clean. Even though it’s a two‑star hotel on a main street, the windows needed better soundproofing, which was a real issue. The room was spacious, the staff were very careful with cleaning, but the room needed maintenance: damaged outlets, dampness in the bathroom, and the hair dryer needed replacement. The hotel door locks at 18:00 with no reception staff present. The old lock forced me to bang the door each time a guest entered, creating an annoying noise at night.
João·3 weeks ago