“Ubicación buena, pero deficiencias en la atención al huésped”
The location was good, and Hassam welcomed us, was friendly and ready to help, and the room was clean. They advertise breakfast on Booking but it wasn’t available, there was no soap or shampoo, only a hand soap, and I only saw Hassam on the first day of key hand‑over; nobody came to see if we needed anything, which is unusual for a Moroccan riad. I’ve stayed in several riads in Morocco and this is the first time I’ve seen no one cleaning rooms or offering hospitality; everything was left to us. You pay to sleep and that’s it. The rooms smelled slightly damp and the shower was uncomfortable because there was no protection, so all the water ran out and the floor was wet.
SilvanaA month ago