The hotel's location was perfect, with everything I needed within walking distance
The facilities were immaculately clean
The staff were incredibly friendly and welcoming
The view from my room was stunning
Distilled by Parley from the 100 most recent of 928 verified guest reviews
26 m² · 2 full beds · Sleeps 4
Desk — in this room only.
Beds 8.3/10 · 306 guests mention them
26 m² · Sleeps 4
It has a balcony with lake views — a tea and coffee maker.
26 m² · Sleeps 4
It is located at 4th floor — with wooden floors.
26 m² · Sleeps 4
It is located on first floor — with a view to the garden.
26 m² · Sleeps 4
It has a balcony with garden views — a tea and coffee maker.
The facilities and view were impressive. The pillows in the rooms were too soft, which made it hard to sleep.
“Estar en plena selva”
The location is unbeatable for visiting Tikal. There is no air conditioning and only a ceiling fan, which isn’t enough. The pool bar is closed, and there’s only one restaurant for meals.
We got sick from contaminated food outside the hotel, and it was a terrible experience. When the hotel staff learned about it, the concierge, security, cleaning, and kitchen teams were all extremely attentive, rating a perfect 10/10, and they helped us turn a bad moment into a wonderful experience.
“Agradable”
The comfort level was good. The elevators could use some improvement.
The place is absolutely beautiful, the cleaning is excellent, and the staff are very good.
The facilities and view were impressive. The pillows in the rooms were too soft, which made it hard to sleep.
“Agradable”
The comfort level was good. The elevators could use some improvement.
“Estar en plena selva”
The location is unbeatable for visiting Tikal. There is no air conditioning and only a ceiling fan, which isn’t enough. The pool bar is closed, and there’s only one restaurant for meals.
The place is absolutely beautiful, the cleaning is excellent, and the staff are very good.
We got sick from contaminated food outside the hotel, and it was a terrible experience. When the hotel staff learned about it, the concierge, security, cleaning, and kitchen teams were all extremely attentive, rating a perfect 10/10, and they helped us turn a bad moment into a wonderful experience.
