“A localização foi boa, mas de resto estava horrível”
I liked the location, but the structure, furniture, atmosphere, and breakfast were disappointing.
Walmor3 weeks ago
Just a moment…
★★·Valença·6.9
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or just type it — “around the 20th, three nights”
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Located on Morro de São Paulo’s Second Beach, Pousada Territorial offers direct beachfront access, panoramic sea views, and an outdoor dining terrace. Rooms include air‑conditioning, private walk‑in showers, free Wi‑Fi, minibars, refrigerators and flat‑screen TVs; family and ground‑floor options are available. Guests enjoy buffet breakfast, an on‑site bar, multilingual 24‑hour reception, paid airport shuttle, and proximity to Lorenzo Airport (2 km).
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How guests rate the property, aspect by aspect.
I liked the location, but the structure, furniture, atmosphere, and breakfast were disappointing.
Walmor·3 weeks ago
I’d only recommend this place to someone who wants to test their patience. The rooms feel more like cages, and one of the air‑conditioners barely worked. The staff were terrible; the woman who was supposed to help was glued to TikTok, rude, and stared at us like we were asking for a favor—very uncomfortable to speak to, unfriendly, and clearly lacking customer service skills. We kept the same damp towel for three days because the staff couldn’t extend it and wouldn’t clean it. The rooms weren’t sanitized; they waited until we left before they bothered to clean. I handed the keys to the woman to organize the rooms, and she replied with a snide “no, because you’re leaving tomorrow.” I told her that regardless of that, they should provide proper service to the guest. I’ll never return and I don’t recommend it to anyone. Breakfast was disappointing; nothing matched the photos on Booking. Security was non‑existent—no one was at the front desk all day, the doors were left open, and the place felt like a ghost inn with no one to attend or receive guests. We endured this unpleasant situation for three days. The staff would turn on the TV, which kept playing on its own all day and night, and then disappear; no one was ever seen. Anyone who can’t maintain a proper inn and invest in decent service shouldn’t even have a place; this is just deceiving people to profit. Terrible experience! I don’t recommend it. Even when I tried to speak with the owner, the situation only worsened.
Paiva·A month ago
The service was very good.
Marineide·A month ago
The hosts were incredibly polite and made me feel welcome right away. Their friendly attitude set a good tone for the whole stay.
Gleidson·5 months ago
Great bang for the buck—breakfast was tasty and had plenty of options, and the staff were genuinely helpful. The owners were especially attentive and the spot is just a short walk to the beach and nearby shops.
Jaquelinesantosgoes·5 months ago