Great location. The room was comfortable and clean. The staff were friendly. Wifi was spotty.
Paul3 weeks ago
★★★★·Hanoi·8.6
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or just type it — “around the 20th, three nights”
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The 4-star Hanoi Silk Classy Hotel & Travel offers comfortable rooms with free WiFi, air-conditioning, private bathrooms, work desks, TVs, and parquet floors. Guests enjoy private check-in, a 24-hour front desk, daily housekeeping, and a tour desk. The hotel is 23 km from Noi Bai Airport, near Hanoi Old City Gate, Hoan Kiem Lake, and Thang Long Water Puppet Theater.
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How guests rate the property, aspect by aspect.
Great location. The room was comfortable and clean. The staff were friendly. Wifi was spotty.
Paul·3 weeks ago
Breakfast at the hotel was very tasty, with a wide selection and fresh fruit. The staff (especially the luggage man) performed very well. Helpful, speaking English and very polite. The room looked like the pictures, except it was much smaller than what the photo suggested. In the bathroom I found a dead cockroach, which shows how the hotel staff cleans… a big minus. The bedding may have been washed but had dirty spots, so I had some doubt whether it had been changed before our arrival.
Elżbieta·3 weeks ago
A large room for the price, especially considering the generally small proportions of buildings in this part of Hanoi. The hotel is extremely clean and nicely organized, and the staff are very friendly and helpful.
Oliver·3 weeks ago
The location was good, but the staff were rude.
Emin·4 weeks ago
The staff were very helpful, you could shower before catching a bus, breakfast was fine, and the room had a window.
Thomas·A month ago