“Limpieza”
Everything is very clean. The fan is very noisy, and the climate control doesn’t cool much.
Patricia4 months ago
Just a moment…
Playa del Carmen·7.6
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or just type it — “around the 20th, three nights”
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Hotel Paso del Mar Playa del Carmen offers spacious family rooms with private bathrooms, air‑conditioning, free Wi‑Fi, refrigerator, microwave, flat‑screen TV and complimentary toiletries. Guests enjoy private check‑in/out, daily housekeeping, 24‑hour security, luggage storage, a tour desk and paid shuttle service. Breakfast features continental, American, à‑la‑carte dishes, local specialties, pancakes and fresh fruit. The beach lies a 4‑minute walk away; Cozumel International Airport is 34 km distant.
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How guests rate the property, aspect by aspect.
Everything is very clean. The fan is very noisy, and the climate control doesn’t cool much.
Patricia·4 months ago
The hotel was under repair, so they sent me to a shabby place on the same block without any prior notice—only when they called to charge me, not to inform me about the plumbing issue that forced me to cancel. The receptionist at the replacement hotel had zero tact and a bad attitude, telling me that the sea‑side hotel was closed, yet she added that if I stayed there I wouldn’t be charged more, which was laughable. I didn’t even stay the nights I paid for; I slept one night because the place smelled awful.
Paola·5 months ago
The location was good. The beds were uncomfortable.
Jhoan·5 months ago
The air conditioning worked and the bed was good. The Wi‑Fi was terrible and the towels had brown spots.
Van·6 months ago
The location and price were fine. The pillows and blankets were uncomfortable.
Ricardo·6 months ago