★★★·Kapa‘a·6.5
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or just type it — “around the 20th, three nights”
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Located on a private beach in Kapaa, Hawaii, Hilton Garden Inn Kauai Wailua Bay offers oceanfront accommodations with access to an outdoor pool, hot tub, and restaurant. The hotel features air-conditioned rooms, suites, and cottages with HDTVs, microwaves, and work desks. Guests enjoy a 24/7 convenience mart and cooked-to-order Pacific-Rim cuisine at the Garden Grill Restaurant & Bar.
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How guests rate the property, aspect by aspect.
The location…. And views. Overall cleanliness of the room. Before the hurricane the carpet was sour and with smells of mildew. only some of the outlets worked. The air conditioner went out and the tech had to come and fix it 20 minutes after our arrival on Sunday. There were some cracks and leaks in the ceiling. the curtains dusty…
Antionette·A month ago
They stole money from your credit card without authorization—horrible robbery. Don’t even get close to this place in Kauai. Stay away and protect your money from these thieves! They provide no service but still charge you. Horrible facility. Stay away!
Songul·A month ago
The spot was spot on, right next to the main sights and the airport – hard to beat. Walking into the lobby felt like stepping into a genuine Hawaiian vibe. I chose the room because the price seemed unbeatable, but after checking in I ended up paying an extra $400.00‑$500.00 in hotel fees, which made me wish I’d booked somewhere else at the final price. The manager was great, yet the other reception staff were disappointing. The lobby was nice, but the rooms were not: the elevator looked old, worn, and scary; the door was scratched; the button took forever to get the lift; the carpets were stained and worn; the beds were uncomfortable; the pillows were tough. Wifi was terrible, and cell service was almost non‑existent, which felt unsafe for a solo traveler. When I asked if the wifi was always that bad, the receptionist confirmed it and said certain carriers only work in specific hotel areas. When I requested a room change for better cell reception, she explained how complicated it would be, which made me think she simply didn’t want to help.
Vronica·A month ago
Everything was fine.
Enrique·A month ago
The location is good, but the pool is small, there were cockroaches in the room, car noise was loud, and there was a lack of insulation.
Vincent·2 months ago