“Horrible.”
The breakfast is good. The room was dirty, especially the bathroom. It’s very noisy from the highway, I will not stay here again. The reception staff is not friendly at all. They also didn’t have toothpaste for sale.
Raquel2 weeks ago
★★★·Santiago de Querétaro·6.6
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or just type it — “around the 20th, three nights”
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One Queretaro Aeropuerto sits 12 km from Querétaro International Airport, offering free Wi‑Fi and parking. Rooms feature air‑conditioned TVs, cable, private bathrooms with toiletries, desks, safes, and fresh linens. A 24‑hour front desk, shared lounge, and vending machine enhance convenience. The hotel lies 20 km from the historic centre and 30 min from San Juan del Río.
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How guests rate the property, aspect by aspect.
The breakfast is good. The room was dirty, especially the bathroom. It’s very noisy from the highway, I will not stay here again. The reception staff is not friendly at all. They also didn’t have toothpaste for sale.
Raquel·2 weeks ago
It is near the airport. It looks insecure to be around the hotel
Nimrod·3 weeks ago
The hotel didn’t recognize the payment of my reservation; after insisting by phone for two consecutive days, they left me on hold for 20 minutes and stopped answering my calls. When I arrived, they didn’t want to recognize the reservation again and said they had nothing recorded in the system, their staff was rude and the service quality was very bad. The emails never reached them and they had me waiting a long time, I almost had to make another reservation because they wouldn’t let me in. The poor service, deficient contact services and rude staff.
Esteban·A month ago
Nothing. The hotel rooms were very dirty.
Rodrigo·A month ago
I didn't like it at all; it isn’t a good place to stay unless you belong to the industry. The cleanliness, service, amenities, and entrance were all lacking, and the reception and room were disappointing.
Jose·A month ago