“Sin ninguna atención y mal mantenimiento.”
The location was fine, yet the shower didn’t work properly, the pool was dirty and poorly painted, the room fridge was broken, and the door was damaged.
Juan3 months ago
Just a moment…
★★★★·St Julian's·7.7
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or just type it: “around the 20th, three nights”
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25 m² · 1 large double bed and 2 bunk beds · Sleeps 4
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Suite 5 at Palazzo Seraphim Boutique Living in St Julians, Malta, features a newly renovated guest house with a lush garden and seasonal outdoor pool, complemented by complimentary high‑speed Wi‑Fi. Each air‑conditioned suite includes a private bathroom, toiletries, hairdryer, refrigerator, flat‑screen TV and wardrobe.
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How guests rate the property, aspect by aspect.
The location was fine, yet the shower didn’t work properly, the pool was dirty and poorly painted, the room fridge was broken, and the door was damaged.
Juan·3 months ago
The beds, tissues and pool were appreciated, but the kitchen was unusable after 18:00, which isn’t mentioned anywhere here on Booking. The rooms themselves aren’t terrible (except for the two insects spread on the walls); the main issue was the host. Power was cut in our area for several days and when we sought help from the host we were ignored: there was no contact number to write to and the number to call never answered. Worse, while one of us was alone in the room nearly naked and almost in the shower, two staff members entered to perform repairs: they knocked, and even after the reply “who is it?” they still entered using the door code! One of them was downright rude, started arguing (despite being completely wrong) without apologizing and said absurd things to a twenty‑year‑old woman. All of this happened because the host never warned us about the repairs the staff were to carry out. Even after we reported the incident to the host, the message was completely ignored.
Valentina·3 months ago
The location was definitely good, but the place was a bit dirty and we couldn’t use the pool because it was really filthy.
Rossella·3 months ago
The location was excellent, but the equipment was broken and the refrigerator had little usefulness.
Clarita·4 months ago
The room was nice in a quiet street, not far from bus stops and the center/strip. It’s great that there’s a usable kitchen. The pool and lounge chairs were excellent.
Margreet·5 months ago