“Fair to satisfactory”
The location was fine. The breakfast was poor, the staff were not helpful and some were arrogant.
YogeshA week ago
★★★★★·New Delhi·8.5
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or just type it: “around the 20th, three nights”
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The Novotel New Delhi City Centre offers 5-star comfort with family rooms, interconnected rooms, and executive lounge access. Each room features air-conditioning, a private bathroom, and city views. The hotel boasts a rooftop swimming pool, fitness centre, sun terrace, restaurant, bar, and free WiFi, along with a fitness room, 24-hour front desk, and free on-site parking.
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How guests rate the property, aspect by aspect.
The location was fine. The breakfast was poor, the staff were not helpful and some were arrogant.
Yogesh·A week ago
The staff greeted me warmly and the breakfast was pleasant, but the room fell short on cleanliness: the carpet had chips from the previous guest, indicating it wasn't vacuumed properly, and the bed sheets were stained with hair. The bathroom walls were dirty and also had hair from the previous guest. Overall, Nov Hotel did not meet my expectations for cleanliness.
Gizemkayar·A week ago
People act like zombies, barely speaking any word of hospitality in the hotel. The staff attitude is dull with no hospitality traits; everyone behaves like a star to the guest. The bedroom and toilet layout is a disaster – I've never seen such a room plan in my life.
Balaji·A week ago
The staff were friendly and the food was good, and I found the bed to be cozy and the room fairly decent. However, I felt the price could be lower, and the in‑room service could be a bit faster and more comfortable.
Ruchika·3 weeks ago
The view from the room was great, but the location was not ideal.
Samimullah·3 weeks ago