“Soggiorno complessivamente piacevole, penalizzato però dalla scarsa manutenzione del climatizzatore”
The property is pleasant and the location works well for staying in Santa Maria Navarrese, but I’m not happy with the way the front desk handled my ID: they made a photocopy of my identity card at check‑in without asking for my consent first. It’s a practice that’s becoming more common, yet I think it’s better to inform guests and get explicit permission. The air‑conditioner in my room had filters and vents with obvious dust and grime. I reported the issue during my stay via Booking, noting my allergy and respiratory sensitivity, but received no response or action.
Federico2 weeks ago