“Beautiful building, great hospitality, attention to detail required.”
The hotel sits right in the heart of Bath, and the staff were very friendly and helpful, and the room met our needs. However, the value for money felt low, and the attention to detail was lacking – there were stains on the carpets, the bedroom sofa was worn, and the bathroom needed a fresh coat of paint. For the price of a single night you expect no visible wear or tear.
Elizabeth2 weeks ago