Everything was great – the location, the place is nice and clean, and the staff were friendly. 10 out of 10, thanks a lot.
Maribel2 weeks ago
Bucaramanga·9.0
01
or just type it — “around the 20th, three nights”
02
03
Hotel Getsemaní BGA in Bucaramanga offers family rooms with private bathrooms, air-conditioning, and free WiFi, featuring balconies or terraces with pool or city views. The hotel boasts a sun terrace, open-air bath, year-round outdoor pool, lounge, coffee shop, and free on-site parking. Located 18 km from Palonegro Airport, it's near Acualago Water Park and Chicamocha Cable Car, with a tour desk and highly rated staff.
04
05
06
How guests rate the property, aspect by aspect.
Everything was great – the location, the place is nice and clean, and the staff were friendly. 10 out of 10, thanks a lot.
Maribel·2 weeks ago
The rooms were comfortable with good air conditioning and the breakfasts were decent. However, there was no elevator, which was a problem for us with older adults, and even though we asked for first‑floor rooms, they were not assigned.
Cely·2 weeks ago
The staff were attentive, but the hotel didn’t enforce any quiet‑time rules, so we could hear laughter, doors slamming, and other noises late into the night, forcing us to wake up early. I told the manager at the time, but either no one cared or nothing changed.
Quintero·2 weeks ago
Everything was perfect. Nothing negative.
Juan·3 weeks ago
The staff were friendly upon arrival, but the room had a leaking air conditioner, so we were moved to a smaller, less attractive room. The real blow was in the parking garage: another car, too small to fit, scratched our car when it opened the passenger door. When I asked the hotel for video evidence, they said they would check, left me waiting two weeks, then claimed they saw nothing on the cameras and didn’t even know my car’s licence plate, clearly they hadn’t looked or didn’t want to involve the culprits. The breakfast was bland and unappetizing. For the price paid, it was a terrible experience.
Aury·3 weeks ago