Courtyard by Marriott Covington / Mandeville

“Inconvenience”

The location is great. A fire alarm went off and the housekeeper on the floor couldn’t tell if anything was really happening. She kept working. I left the room, stayed outside with others until we were told we could go back inside… it’s still unclear what actually happened.

Natasha·2 months ago

“Wonderful overall stay.”

The location. Good restaurants nearby.

Tim·2 months ago

The staff were very nice and friendly, the room was spotless and smelled fresh, and overall the hotel was great. There was nothing negative; everything was fine.

Lisa·3 months ago

“Average with a nice staff, but a poor price to value.”

The location was convenient for driving, but the elevator was broken and the amenities were basically nonexistent for the price. I know it was graduation weekend and rates had gone up, yet the courtyard still fell short.

Rick·5 months ago

I had stayed at this place before, so the location was solid. Because we were driving from another state, we got to the hotel early and learned the rooms wouldn’t be ready until around 9 am. By 1 pm I asked if a room was available and was told it still needed cleaning and inspection. At 2:45 pm all the rooms, including mine, were ready at once, and a line of guests waited to be registered, taking about an hour. When we finally got our room, the door was hard to close, and the next day it wouldn’t close at all, forcing us to move everything from the second to the third floor. The front‑desk staff didn’t handle the situation well, and I felt we deserved compensation for the hassle.

William·7 months ago