Best Western Mountainbrook Inn Maggie Valley

“Uncomfortable and unclean- couldn’t leave quick enough”

I had an absolutely terrible experience at this hotel. From the moment I checked in, I was greeted by unfriendly staff, and my room was a disaster. The bed was incredibly uncomfortable, with springs that dug into my back all night, and the bedspread and sheets were thin and dirty. The walls were so thin that I could hear every noise from the hallway and the road outside, which was a constant source of disturbance. The bathroom was filthy, and I didn't even feel comfortable taking a shower.

Emily·11 months ago

“Very good”

I recently stayed at this hotel, which had a great location that made it easy to get around. The hotel itself was quite and clean, which was a plus. However, I was expecting a bit more from my stay, but unfortunately, that's all I got to say about it.

David·11 months ago

“Nice friendly staff and a good location to things we wanted to do”

I booked a room at this hotel, which had a great location and a price that fit my budget. Unfortunately, I don't have much to say about my stay, as it was a bit uneventful.

Kisha·11 months ago

“T Tianna was the only good employee, including the owners. Everyone was so rude to us, our key cards didn’t work the toi”

Unfortunately, my stay at this hotel was a nightmare. The staff, including the owners, were extremely rude to us, and we encountered numerous problems from the moment we arrived. Our key cards didn't work, and the toilet was clogged when we got to our room. When we brought it to their attention, they blamed us for the issue. The beds were also horrible, and the bathroom was dirty and unpleasant. The only bright spot was Tianna, who was the only friendly employee we encountered.

Tabitha·11 months ago

I recently stayed at this hotel, which had a very good location that made it easy to explore the area. Unfortunately, I don't have much to say about my stay, as it was a bit uneventful.

Teresa·11 months ago