The staff’s service was excellent.
RuedaA month ago
Just a moment…
★★★·Poza Rica de Hidalgo·7.9
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or just type it — “around the 20th, three nights”
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Hotel Marel in Poza Rica de Hidalgo features spacious rooms with air-conditioning, private bathrooms, and garden views, including work desks, TVs, and free toiletries. The hotel boasts a sun terrace, year-round outdoor pool, free WiFi, and amenities like a restaurant, bar, coffee shop, and outdoor seating area, serving Mexican, international, and local cuisine.
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How guests rate the property, aspect by aspect.
The staff’s service was excellent.
Rueda·A month ago
I felt the price was high; the app listed a different rate, but the final cost turned out to be higher than the advertised price.
Adrián·A month ago
The price was good, but the bathroom had dead cockroaches, so the cleanliness was lacking.
Mora·A month ago
The only positive was the receptionist who greeted us; they didn’t provide bottled water, and when we asked for it they plainly said they only served water in glasses, giving us two glasses and leaving us unsure where the water came from. We were threatened over the phone by someone claiming to be police, saying they would inspect all rooms because they had data that the car we supposedly arrived in at 9 pm was stolen and that we had opened the door for them—though we actually came by taxi. After hanging up and calling reception again they denied making the call, and we couldn’t sleep that night. We checked out the next day. The hotel felt very neglected, the common areas lacked air‑conditioning, the linens were heavily worn, and the limited local accommodation we saw was disappointing.
Leticia·2 months ago
The location and cleanliness were good. The pool area was not clean.
Betsi·2 months ago