Holiday Inn Express and Suites Great Falls by IHG

“The pool was disgusting and the staff weren’t helpful at all. We had to switch rooms upon arrival as well due to the roo”

Nothing good. The place was filthy and the staff were awful. The pool was disgusting and the staff didn’t help at all. We had to change rooms upon arrival because the original room was dirty, so it was a terrible experience.

Nolan·A month ago

Everything was great, and I liked everything.

Timothy·A month ago

“Overall not bad but I was thrown off by the pool situation”

The staff were pleasant and the breakfast had a good variety, but when we swam after 5:30 a small child’s poop floated right past us. We told the front desk, who asked my husband to speak to the lifeguard, who seemed distracted and didn’t notice the issue. He tried again, and the front desk said they would handle it. The pool stayed open for the rest of the night, so I’m sorry to anyone who continued swimming there.

Cheyenne·2 months ago

“It was an ok experience with the exception of the abve.”

Breakfast was good but not fully set up when I was ready, and it was after 6 AM. The staff were somewhat good, though they could have been more cheerful. I’ve stayed at this motel before and was completely satisfied. The only issue was the television remote: the first one worked intermittently and then stopped; the second one from the front desk had the same problem. If I had a hammer, maybe it would have worked. Remotes are common in many motels, but in my opinion, those that use them waste money.

Lloyd·2 months ago

“Highly recommend”

The new design is great. Nothing else to add.

John·3 months ago