“Breakfast and the room is the only thing that would make me consider going back there otherwise everything else was horr”
The room was very beautiful and comfortable, and I truly enjoyed breakfast as well. However, lunch and dinner from the restaurant tasted horrible; it seemed like we were eating leftover food that had been frozen and kept for days. The courtyard braai and the beef curry were especially not fresh. Management was also very poor: we only checked in at 16:00 because we were told the room wasn’t ready. The next day, we left at 9:00, returned at 15:00, and found the room uncleaned—a major inconvenience. We also had an issue with their online food ordering system, which caused us to be double‑billed. A week later, we still haven’t received a refund due to endless back‑and‑forth from their side. I’m very disappointed.
Lolwethu·4 weeks ago