The room was fine, but they took my security deposit because I supposedly smoked and my clothes smelled of smoke, even though I never smoked in the room. I couldn’t dispute it because my Uber was there, so I lost $50 for no reason.
Dav2 weeks ago
★★·Raleigh·5.1
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or just type it — “around the 20th, three nights”
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The Clarion Pointe Raleigh Midtown features an outdoor pool, free Wi-Fi, and complimentary continental breakfast. Rooms include cable TV, microwave, refrigerator, and en suite bathroom with hairdryer. The hotel offers a business centre, meeting facilities, fitness centre, and laundry facilities. Located in midtown Raleigh, it is close to Capital Square Mall, North Carolina State University, and the North Carolina Museum of Art.
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How guests rate the property, aspect by aspect.
The room was fine, but they took my security deposit because I supposedly smoked and my clothes smelled of smoke, even though I never smoked in the room. I couldn’t dispute it because my Uber was there, so I lost $50 for no reason.
Dav·2 weeks ago
I was upset by the rule that said if I booked through a third‑party I couldn’t extend my stay without checking out and then checking back in at 3 pm. As a travel‑business owner I’ve never seen that before, and it was a hassle to move all my stuff out for three hours. I’m a Choice Platinum member and that didn’t help. One staff member was so rude that I left and found another hotel; I’ll never return. The policy on extensions, the limited food options, and the staff rudeness were all major issues.
Lynn·2 weeks ago
The bed was comfy, but the common area had a strong odor, especially in the breakfast zone.
Selam·2 weeks ago
The staff handled every issue we encountered, fixing it quickly. The front door was left open, letting anyone in.
Tyeka·A month ago
The bed. The bathroom Breakfast
Hardy·3 months ago