The owner answered quickly and was attentive when we arrived, but the place was very humid, the sheets were dirty and it looked like they hadn’t been changed.
Sergio2 years ago
Just a moment…
Cancún·4.8
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or just type it — “around the 20th, three nights”
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Casa Nova! PRIVATE BATHROOM AND ROOM in Cancún offers spacious family rooms with private bathrooms, terraces, free Wi‑Fi, and air‑conditioning. The property features a lush garden, terrace, outdoor dining, a fitness room, shared kitchen, and electric vehicle charging. Located 17 km from the airport, it sits near the stadium, Government Palace, and La Isla Mall.
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How guests rate the property, aspect by aspect.
The owner answered quickly and was attentive when we arrived, but the place was very humid, the sheets were dirty and it looked like they hadn’t been changed.
Sergio·2 years ago
Nothing good to say. The cleaning was terrible, there were mice in the room, and we left three days early. They told us to talk to Booking for a refund, but I think we messaged the wrong place because we never got a reply.
Enrique·2 years ago
Kamal, a friendly guy, handled everything and the air conditioner worked flawlessly. Yet, for the first time in my experience, I found no bed linens or towels when I booked. The room was filthy—shower, toilet, floor, yard window, curtains, and everything inside the building. I’m not sure about other rooms, but the internet in room 3 was awful. They took the TV from us right when we arrived.
Taras·2 years ago
We weren’t welcomed at all. On arrival the receptionist told us there were no rooms left even though I had a reservation and the amount had already been debited from my account.
Elodie·2 years ago
Excellent location, good climate and a Smart TV.
Rivera·2 years ago