The hotel's location was excellent, and the rooms were spacious and comfortable
The staff were incredibly friendly and helpful
The room was clean and comfortable
Distilled by Parley from the 50 most recent of 142 verified guest reviews
The room was clean and comfortable
— how guests describe the rooms
40 m² · 1 large double bed and 1 sofa bed · Sleeps 4 · Suite
The Queen Suite with Sofa Bed at Prestige Rocky Mountain Resort Cranbrook WorldHotels offers a spacious layout, comfortable beds, and a private bathroom with a bathtub. It features free Wi-Fi and a sofa for relaxation, making it highly suitable for travelers.
Beds 7.9/10 · 27 guests mention them
52 m² · 1 extra-large double bed · Sleeps 2 · Suite
The King Suite offers exceptional comfort with a king bed, spacious layout, and highly rated amenities. It features a private bathroom with a bathtub, kitchen with kitchenware, free WiFi, and an electric kettle, providing a luxurious and convenient stay.
Beds 7.9/10 · 27 guests mention them
40 m² · 1 king bed and 1 sofa bed · Sleeps 4
It has air conditioning — the room features a sofa.
Beds 7.8/10 · 25 guests mention them
40 m² · 1 queen bed and 1 sofa bed · Sleeps 4
It has a bathtub — the room features a shower.
Beds 7.8/10 · 25 guests mention them
40 m² · 1 queen bed and 1 sofa bed · Sleeps 4 · Suite
It has a private kitchen — the suite features air conditioning.
Beds 7.8/10 · 25 guests mention them
52 m² · 1 king bed and 1 sofa bed · Suite
It has a bathtub — the suite features a sofa.
Beds 7.8/10 · 25 guests mention them
52 m² · 1 king bed and 1 sofa bed · Suite
It has a private bathroom — the suite features a bathtub.
Beds 7.8/10 · 25 guests mention them
25 m² · Sleeps 2
It has a tea and coffee maker — the suite provides a safe deposit box.
40 m² · Sleeps 4
It has a tea and coffee maker — the unit has 2 beds.
52 m² · Sleeps 4
This King Suite with Sofa Bed features a full kitchen, a sitting area, and a sofa bed, in addition to its extra-large double bed. The kitchen is equipped with a refrigerator, a microwave, a tea and coffee maker. The room has a shower and sleeps 4 guests, with 1 crib available.
52 m² · 1 king bed and 1 sofa bed · Suite
The King Suite with Jetted Tub offers exceptional comfort, a spacious layout, and a relaxing spa bath. It features a king bed, high-speed Wifi, and a TV, making it an ideal retreat with highly desirable amenities.
Beds 7.8/10 · 25 guests mention them
Sleeps 5
This Queen Suite with Sofa Bed and Kitchen features a kitchen and sleeps 5 guests. The suite has 2 beds: 1 sofa bed and 1 large double bed. A safe deposit box is also available in the suite.
“Never again”
The hot tub was nice, but it was right next to a train track and I wasn’t told until a train passed and woke us up.
The location was convenient, breakfast was tasty, but we had to wait a long time for the waitress and the food. The room was clean and the staff were friendly and helpful, yet the nightly rate felt a bit steep. The restaurant’s food was great, but the service was slow; it took a while to get our menus and meals.
“We shortened our stay and switched to a different hotel.”
Everything was terrible. At check‑in the front desk said they’d pre‑authorise $50 on my card, but that charge became $250 without my knowledge, and a second $50 appeared later. When I asked, they explained it should be $50 per night, so for a 4‑night stay it should have been $200, yet $300 was held. The room was dingy, very dark, and felt abandoned. The bathtub was clogged, and when I showered I was half‑swimming in murky water. I left after the second night to move to another hotel. At check‑out the front desk couldn’t find the $250 pre‑authorisation that a colleague had made, so they had to do a third charge and then refund it. They reversed the $50 charge, but told me I’d have to call my card provider to sort out the pre‑authorisation. That wasted time and made the stay even more unpleasant. As a paying guest, dealing with the staff’s inefficiency became part of the experience. For the price of Prestige, you can find better value elsewhere without having your blood pressure boil.
Everything was perfect, no complaints.
“Too expensive for a night’s stay.”
It’s convenient, right on the main road, but the walls are thin and I woke up very early because of the next room’s occupants. There were plenty of rooms available, yet they put us next to each other.
“Never again”
The hot tub was nice, but it was right next to a train track and I wasn’t told until a train passed and woke us up.
Everything was perfect, no complaints.
The location was convenient, breakfast was tasty, but we had to wait a long time for the waitress and the food. The room was clean and the staff were friendly and helpful, yet the nightly rate felt a bit steep. The restaurant’s food was great, but the service was slow; it took a while to get our menus and meals.
“Too expensive for a night’s stay.”
It’s convenient, right on the main road, but the walls are thin and I woke up very early because of the next room’s occupants. There were plenty of rooms available, yet they put us next to each other.
“We shortened our stay and switched to a different hotel.”
Everything was terrible. At check‑in the front desk said they’d pre‑authorise $50 on my card, but that charge became $250 without my knowledge, and a second $50 appeared later. When I asked, they explained it should be $50 per night, so for a 4‑night stay it should have been $200, yet $300 was held. The room was dingy, very dark, and felt abandoned. The bathtub was clogged, and when I showered I was half‑swimming in murky water. I left after the second night to move to another hotel. At check‑out the front desk couldn’t find the $250 pre‑authorisation that a colleague had made, so they had to do a third charge and then refund it. They reversed the $50 charge, but told me I’d have to call my card provider to sort out the pre‑authorisation. That wasted time and made the stay even more unpleasant. As a paying guest, dealing with the staff’s inefficiency became part of the experience. For the price of Prestige, you can find better value elsewhere without having your blood pressure boil.
