The room was spotless
Perfectly situated for our road trip through Europe
Breakfast was delicious
The bed was incredibly comfortable
Distilled by Parley from the 75 most recent of 1,985 verified guest reviews
The bed was incredibly comfortable
— how guests describe the rooms
Every room includes Flat-screen TV, Free Wifi, Private bathroom, Wardrobe or closet, Safe, Desk, Linens, Sitting area, and 9 more
19 m² · 1 queen bed · Sleeps 2
The Standard Queen Room at Garner Hotel Elmshorn features a spacious seating area with a flat-screen TV, a desk, and a private bathroom, providing exceptional comfort and convenient amenities for a highly relaxing stay.
Beds 8.6/10 · 830 guests mention them
19 m² · 1 large double bed · Sleeps 2
The Standard Room offers a compact space with a seating area, flat-screen TV, and desk. It features exceptional bed comfort, free WiFi, and a private bathroom, providing a comfortable stay with essential amenities in a modestly sized room.
Beds 8.6/10 · 830 guests mention them
30 m² · 1 twin bed and 2 sofa beds · Sleeps 4
The Premium Family Room at Garner Hotel Elmshorn offers spacious accommodations with a seating area, flat-screen TV, and private bathroom. It features a highly comfortable bed and provides free Wi-Fi, making it an excellent choice for families.
Beds 8.6/10 · 830 guests mention them
30 m² · 1 queen bed and 1 sofa bed · Sleeps 4
It has an interconnecting room and a sofa — the room is spacious.
Beds 8.6/10 · 830 guests mention them
Everything was very clean and the breakfast or dinner was great.
“Super nettes Personal”
The staff were eerily friendly, but the breakfast lacked variety in hearty options.
The cleanliness and location were fine, but there was no minibar, air conditioning, or glasses in the room.
“Leider werden wir hier nicht mehr buchen!”
The staff were unfriendly, the rooms were dirty, and a complaint about wet, strongly smelling urine was ignored; stains on the carpet were apparently from a dog, which is allowed in the hotel.
“Hostile environment”
After a grueling day, my wife wanted a quiet moment in the lobby, yet one of your receptionists kept approaching her and asking questions even though she made it clear she wanted privacy. His relentless questioning made her uncomfortable and ruined the peaceful atmosphere. When I told the receptionist about his behavior, he responded arrogantly, dismissively, and confrontationally, openly saying he didn’t care if I filed a complaint. That attitude is unacceptable for someone representing your hotel, and the whole encounter was distressing for both of us. What should have been a pleasant stay turned into a painful experience because of one staff member’s conduct. Guests deserve courtesy, respect for privacy, and professional behavior, none of which were provided.
Everything was very clean and the breakfast or dinner was great.
“Leider werden wir hier nicht mehr buchen!”
The staff were unfriendly, the rooms were dirty, and a complaint about wet, strongly smelling urine was ignored; stains on the carpet were apparently from a dog, which is allowed in the hotel.
“Super nettes Personal”
The staff were eerily friendly, but the breakfast lacked variety in hearty options.
“Hostile environment”
After a grueling day, my wife wanted a quiet moment in the lobby, yet one of your receptionists kept approaching her and asking questions even though she made it clear she wanted privacy. His relentless questioning made her uncomfortable and ruined the peaceful atmosphere. When I told the receptionist about his behavior, he responded arrogantly, dismissively, and confrontationally, openly saying he didn’t care if I filed a complaint. That attitude is unacceptable for someone representing your hotel, and the whole encounter was distressing for both of us. What should have been a pleasant stay turned into a painful experience because of one staff member’s conduct. Guests deserve courtesy, respect for privacy, and professional behavior, none of which were provided.
The cleanliness and location were fine, but there was no minibar, air conditioning, or glasses in the room.
