I arrived Monday at 10 am after emailing twice in the past two weeks for early check‑in, but got no reply—communication was terrible. I had to wait to check in, which was understandable, but better notice would have helped. On the day the coffee shop was shut and the bar wasn’t open, so I couldn’t get coffee until the reception staff opened the bar and plugged in the machine. At least they eventually let us check in two hours early.
Michael2 weeks ago