This hotel boasts an exceptional location, with convenient transportation links and friendly staff.
The hotel's staff went above and beyond to provide excellent service, and the convenient location made it easy to explore the surrounding area.
The hotel's amenities and services seemed to meet their expectations.
Distilled by Parley from the 59 most recent of 127 verified guest reviews
35 m² · 2 full beds · Sleeps 2
The Deluxe Twin Room at The Westin Shenzhen Nanshan offers exceptional comfort, a spacious layout, and highly rated amenities, including a bathtub, minibar, and city views, along with a coffee machine and free Wi-Fi for added convenience.
Beds 8.8/10 · 28 guests mention them
40 m² · 2 twin beds · Sleeps 2
It has executive lounge access — has a desk.
Beds 8.8/10 · 28 guests mention them
35 m² · 1 king bed · Sleeps 2
It has a bathtub and free wifi — has a coffee machine.
Beds 8.8/10 · 28 guests mention them
40 m² · 1 king bed · Sleeps 2
It has executive lounge access — has a safe.
Beds 8.8/10 · 28 guests mention them
40 m² · 1 king bed · Sleeps 2
It has a bathtub and free wifi — is wheelchair accessible.
Beds 8.8/10 · 28 guests mention them
48 m² · 1 king bed · Sleeps 3 · Suite
Terrace — in this room only.
Beds 8.8/10 · 28 guests mention them
48 m² · Sleeps 3
It has a spa bath — city views.
48 m² · 1 king bed · Sleeps 3 · Suite
It has executive lounge access — has a landmark view.
Beds 8.8/10 · 28 guests mention them
120 m² · 1 king bed · Sleeps 3 · Suite
The largest room here — safe.
Beds 8.8/10 · 28 guests mention them
75 m² · 1 king bed · Sleeps 3 · Suite
It has executive lounge access — has a landmark view.
Beds 8.8/10 · 28 guests mention them
“It was nice”
I liked the location a lot and the staff were amazing. The swimming pool rules and the breakfast in the club room were not as good as the general breakfast on level 1.
The room was spacious with a great view of Window of the World Park, and I loved the bathtub. The hotel’s direct access to the mall and, through it, the metro means you never have to step outside to catch a train. Nothing to complain about.
“5 分”
The timing was bad.
“非常差👎”
The night‑shift receptionist was very helpful. I spent two consecutive nights in a luxury suite, which is supposed to be one of the hotel’s top rooms, but the ceiling started leaking in the middle of the night on the first evening; after reporting it was fixed, it leaked again the next night. When I tried to report the problem the next day, no one answered the phone, so I had to go down to the lobby desk in person. The way a five‑star hotel handled a ceiling leak was incomprehensible, and they offered no suitable compensation, leaving me very disappointed and I would not recommend staying there.
“Gut, zu empfehlen”
The location is great, attached to a shopping mall and metro, and it’s only a ten‑minute walk to the “Window of the World”. The only drawback is the way the rooms are categorized.
“It was nice”
I liked the location a lot and the staff were amazing. The swimming pool rules and the breakfast in the club room were not as good as the general breakfast on level 1.
“非常差👎”
The night‑shift receptionist was very helpful. I spent two consecutive nights in a luxury suite, which is supposed to be one of the hotel’s top rooms, but the ceiling started leaking in the middle of the night on the first evening; after reporting it was fixed, it leaked again the next night. When I tried to report the problem the next day, no one answered the phone, so I had to go down to the lobby desk in person. The way a five‑star hotel handled a ceiling leak was incomprehensible, and they offered no suitable compensation, leaving me very disappointed and I would not recommend staying there.
The room was spacious with a great view of Window of the World Park, and I loved the bathtub. The hotel’s direct access to the mall and, through it, the metro means you never have to step outside to catch a train. Nothing to complain about.
“Gut, zu empfehlen”
The location is great, attached to a shopping mall and metro, and it’s only a ten‑minute walk to the “Window of the World”. The only drawback is the way the rooms are categorized.
“5 分”
The timing was bad.
