“Refurbishment of room.”
Breakfast was good, but the room and furniture need refurbishing and items in the shower room should be replaced.
Choi2 weeks ago
Just a moment…
★★★★★·Mutiara Damansara·8.0
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or just type it: “around the 20th, three nights”
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Located in Petaling Jaya, Royale Chulan Damansara features an infinity swimming pool and direct access to The Curve shopping mall. Contemporary rooms are air-conditioned, equipped with flat-screen TVs, and offer en suite bathrooms with shower facilities and free toiletries. The hotel offers local and international cuisine, meeting facilities, and airport transfers. Mutiara Damansara MRT Station is 250 metres away, and 1 Utama Shopping Centre is 2.7 km away.
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How guests rate the property, aspect by aspect.
Breakfast was good, but the room and furniture need refurbishing and items in the shower room should be replaced.
Choi·2 weeks ago
The hotel was big with many rooms, and the room itself is large. The breakfast offered an international spread with local delicacies, some dishes changing daily. I would recommend including breakfast if you’re not planning to try cafés. Nearby, shopping centers are within a 3–5 minute walk, with Ikea further down the road. Restaurants can be found near the hotel at the mentioned mall, and a row of pubs and bistros are also located in that area, plus a small grocery supermarket on the IPG mall B1. I booked a king and double single; upon check‑in I was told there was no king room, leaving me with two double single rooms, which felt like a downgrade. I requested a room extension on my last day and was told it would cost 100 ringgit for 4 hours (12 pm–4 pm). However, when I checked out at 3 pm—an hour earlier—I was told the total charge was $150 for 3 hours. There seems to be inconsistency between what was told and what I expected.
Lim·2 weeks ago
They have improved and refurbished almost everything—from wing chairs to big smart TVs, filtered water, linens, towels, and pillows—making me the happiest! The breakfast buffet is good, and the staff are exceptional.
Irafdzl·3 weeks ago
The location is very good and the staff are really friendly, but the room carpet needs a change.
Pragas·3 weeks ago
The breakfast staff were very diligent and smiling, the room had some older areas but it didn’t matter, and the elevator seemed unmaintained—pressing the button had no response.
Anita·4 weeks ago