“Charged for a room they didn't even have.”
Nothing positive to report; we booked a king studio suite, were charged for it, but when we arrived there was no room available, and we still have not received a refund.
KelleyA month ago
★★★·Papillion·8.9
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or just type it — “around the 20th, three nights”
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The Fairfield Inn & Suites by Marriott Omaha Papillion offers air-conditioned rooms with private bathrooms and free WiFi. Amenities include a spa, fitness centre, indoor pool, and free bicycles. A daily continental buffet breakfast is served. Located near Fun-Plex Waterpark & Rides and Td Ameritrade Park Omaha, the hotel offers free parking, a lounge, hot tub, and outdoor seating area.
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How guests rate the property, aspect by aspect.
Nothing positive to report; we booked a king studio suite, were charged for it, but when we arrived there was no room available, and we still have not received a refund.
Kelley·A month ago
The breakfast and its area were excellent, and the furnishings were nice, but the sheets were loose and the shower head delivered very little water.
Rebecca·A month ago
The place was quiet and the staff friendly, and the tall creamer was good, yet the beds were in bad shape, the AC performed poorly, and the coffee creamer in small containers had curdled.
Deby·A month ago
Breakfast was great, but the couch in the room was uncomfortable.
Ronald·A month ago
The location and price were good. However, the moment you step inside, a smell hits you. In room #204, the bathroom door doesn’t shut properly because an “extremely large reducer” was installed by the flooring crew, and the air conditioner randomly blew hot air.
Lynette·3 months ago