The rooms are very nice and the location is great, but the staff were a bit unhelpful.
Sharma2 months ago
Just a moment…
★★★★·Jaipur·6.2
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or just type it — “around the 20th, three nights”
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The Super Townhouse Subhash Nagar, formerly Royal Palazzo, offers comfortable rooms with air-conditioning, private bathrooms, work desks, and free toiletries. Located in Jaipur, it serves Indian cuisine with halal and vegetarian options. The hotel features a restaurant, bar, free WiFi, and a 24-hour front desk, with City Palace and Jantar Mantar just 3.5 and 3.6 km away, respectively.
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How guests rate the property, aspect by aspect.
The rooms are very nice and the location is great, but the staff were a bit unhelpful.
Sharma·2 months ago
The reception staff were very helpful, but the room cleaning was terrible – I couldn’t even sit on the sofa because the floor was dirty, and the bed linen hadn’t been changed, which made me doubt whether the room had been cleaned at all. I asked for cleaning again, tipped the two staff members who came, and specifically requested a proper clean before I left. When I returned, they had only changed the bedsheet and left everything else untouched. This level of service is unacceptable and falls short of basic hygiene standards; the issue needs to be addressed with proper supervision and inspection of housekeeping.
Lalit·7 months ago
The property was very bad, the behaviour was terrible, and it was 0 for cleanliness.
Bilal·7 months ago
I booked a hotel and paid online, but when I arrived I was denied accommodation because I had to pay earlier and the hotel claimed it was fully booked and hadn’t held my reservation.
Intzar·7 months ago
All amenities in the entire property were the best; the staff are very customer‑friendly and caring, the room was clean, and every facility was top‑class.
Verma·7 months ago