The location was great. The staff weren’t very friendly.
Lopez4 weeks ago
★★★·Orizaba·8.5
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or just type it — “around the 20th, three nights”
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Hotel del Río in Orizaba offers spacious family rooms with private bathrooms, garden or mountain views, and modern amenities including free Wi‑Fi and private balconies. Guests enjoy a sun terrace, outdoor fireplace, lounge, and seating area. The property features a minimarket, daily housekeeping, 24‑hour front desk, and a tour desk. Located 128 km from General Heriberto Jara Airport, it combines convenience with exceptional cleanliness.
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How guests rate the property, aspect by aspect.
The location was great. The staff weren’t very friendly.
Lopez·4 weeks ago
The front‑desk lady was very rude. We asked for a ground‑floor room as requested in the app, but were given a hot upper‑floor room. She told us to leave if we didn’t like it.
Alvaro·4 weeks ago
Everything was fine. Everything was fine.
Sergio·4 weeks ago
I liked it a lot; it’s a good option for an overnight stay. The location is excellent and the river noise is very relaxing. The staff were very friendly, and I would definitely stay again. Everything was very good.
Jorge·A month ago
The location was good. The reception staff were aggressive and not courteous.
Camacho·A month ago