“Will not recommend”
The location is great because it’s close to everything, but the staff didn’t pay enough attention to what we needed.
MaureenA month ago
Just a moment…
★★★★·Union City·8.0
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or just type it — “around the 20th, three nights”
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Located off Freeway 880 in the East Bay area of San Francisco, Crowne Plaza Silicon Valley North - Union City offers free WiFi, an on-site restaurant, and a full a la carte breakfast at the Royale Cafe Restaurant. Each studio features a flat-screen cable TV, seating area, en suite bathroom, tea and coffee facilities, refrigerator, and microwave. Guests enjoy an outdoor pool, fitness centre, and sports court with tennis facilities.
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How guests rate the property, aspect by aspect.
The location is great because it’s close to everything, but the staff didn’t pay enough attention to what we needed.
Maureen·A month ago
I knew how close it was to everything, but the staff didn’t attend to our requests; when we asked for towels they said it wasn’t cleaned yet or that there were none, and another staff member said we had to pick them up front while others said we didn’t have to. On the first day our room shower had no cold setting—only hot water— the light went out in the bathroom, and the AC wasn’t blowing cold air. When we asked to switch rooms they said they’d send someone to “fix” it; the maintenance guy was patient and fixed part of the issue, but the whole stay wasn’t as welcoming as I expected. The website said breakfast was included, but at the front desk they told us it wasn’t and it cost $17 per person. This is my first time booking here and will be my last.
Maureen·A month ago
Parking was convenient.
Fiatoa·2 months ago
The staff were very nice.
Maria·2 months ago
Excellent
Mario·2 months ago