“Bad experience”
I didn’t get breakfast.
Florin3 weeks ago
★★·Memphis·6.5
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or just type it: “around the 20th, three nights”
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Extended Stay America Suites - Memphis - Germantown offers spacious suites with air-conditioning, private bathrooms, kitchenettes, work desks, TVs, and free WiFi. The hotel features free on-site parking, a lift, and a dining area. Located 14 km from Memphis International Airport, it's near Stax Museum of American Soul Music and Graceland, offering a quiet and convenient base with supportive staff.
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How guests rate the property, aspect by aspect.
I didn’t get breakfast.
Florin·3 weeks ago
I just want my refund from Oct 3rd, 2026; I didn’t stay.
Watarica·4 weeks ago
The location is safe, yet the staff at check‑in were rude and not attentive, and the room was dirty, especially the bathroom.
Johana·A month ago
Deborah at the front desk was lovely, but the entire building was disgustingly filthy – we wouldn’t have stayed.
Ales·A month ago
Deborah was very nice and helped us switch rooms when we found the AC unit wasn’t working; the room was okay, but the facilities were old and needed repairs, the building had a musty smell, there were no trash cans, no dishes or coffee maker, toothpaste from the previous tenant in the sink, and fingernail clippings on the floor – definitely needed better cleaning.
Cyndie·A month ago