The hotel's location is really convenient, with a nearby food court and shops.
This place is spotless, I was really impressed with how clean it was.
The room was spotless and had everything I needed, including a comfy bed and a decent-sized bathroom.
The staff were super friendly and helpful, always willing to lend a hand or answer any questions I had.
Distilled by Parley from the 100 most recent of 354 verified guest reviews
The room was spotless and had everything I needed, including a comfy bed and a decent-sized bathroom.
— how guests describe the rooms
9 m² · 2 single beds · Sleeps 2
It has a city view — and hardwood or parquet floors.
Beds 8.3/10 · 150 guests mention them
15 m² · 1 single bed · Sleeps 1
This single room at the Serapi Hotel offers exceptional comfort, a private bathroom with walk-in shower, and modern amenities such as a minibar, flat-screen TV, and free WiFi, providing a convenient and comfortable stay.
Beds 8.3/10 · 150 guests mention them
14 m² · 1 queen bed · Sleeps 2
It has a desk — and wake-up service.
Beds 8.4/10 · 140 guests mention them
19 m² · Sleeps 3
It sleeps three — and has air conditioning.
The hotel is within walking distance of the city centre. The room was poorly maintained – for example, half of the light switch was painted over. The floor was only moderately repaired, the ceiling hung at an angle, and there was dust coming out.
Nothing really positive. The room wouldn’t unlock, there was no lock in the toilet, and the TV didn’t work.
“The facilities could do a little upgrading, thanks.”
Staff were friendly and attends to request promptly. location : quiet surrounding & not too far a distance to town center. However, beddings and bath towels were not made up or changed after 2 nights, I've booked for 4 nights. When checked with reception, they said upon request. But the key card with note said 'will clean after 2 nights'. Please update all notices, thank you. Hairdryer is in poor condition - blows for 10 secs then 'died'
“good environment..good service.”
The fried chicken was tasty. Nothing else to say.
“Ich würde abraten, dieses Hotel zu buchen.”
A staff member was very friendly and helped us find bus schedules and even ordered a grab for very early in the morning. The lady at the restaurant was also friendly but did not understand English well. The hotel is very old; the beds were okay, but overall it was not clean, there was mould everywhere, especially in the bathroom, and droppings from small animals on the windowsill.
The hotel is within walking distance of the city centre. The room was poorly maintained – for example, half of the light switch was painted over. The floor was only moderately repaired, the ceiling hung at an angle, and there was dust coming out.
“good environment..good service.”
The fried chicken was tasty. Nothing else to say.
Nothing really positive. The room wouldn’t unlock, there was no lock in the toilet, and the TV didn’t work.
“Ich würde abraten, dieses Hotel zu buchen.”
A staff member was very friendly and helped us find bus schedules and even ordered a grab for very early in the morning. The lady at the restaurant was also friendly but did not understand English well. The hotel is very old; the beds were okay, but overall it was not clean, there was mould everywhere, especially in the bathroom, and droppings from small animals on the windowsill.
“The facilities could do a little upgrading, thanks.”
Staff were friendly and attends to request promptly. location : quiet surrounding & not too far a distance to town center. However, beddings and bath towels were not made up or changed after 2 nights, I've booked for 4 nights. When checked with reception, they said upon request. But the key card with note said 'will clean after 2 nights'. Please update all notices, thank you. Hairdryer is in poor condition - blows for 10 secs then 'died'
