“Property should shut down for few months for proper service processes, maintenance audit and revamp where ever required.”
I have no positives to mention. I am filing a formal complaint about serious safety, hygiene, and service failures at The Lalit Jaipur. This is based solely on my personal experience and not a criticism of the hospitality industry as a whole. Dear Management, I am formally raising a complaint about my stay. What should have been a comfortable stay became extremely distressing, with serious hygiene issues, safety risks, repeated room changes, poor food, and inadequate service. I checked in yesterday and have experienced the following: A major bed bug infestation caused skin irritation, redness, and bumps, so the linen had to be changed in the middle of the night. I had to change rooms three times because of multiple problems, causing significant inconvenience. A serious safety incident occurred when the curtain rod in my room fell, with nuts and bolts hitting me and damaging the wall; the engineer confirmed both brackets were broken, showing a serious maintenance failure. In another room, the curtain malfunctioned and made a loud noise like an engine; a carpenter was sent around 7 PM with a ladder to fix it, and I had to deal with the work alone without any staff support. The food quality was poor; the eggs were spoiled and had a bad smell.
EitiA month ago