The room was clean, but the check‑in could have been smoother—when I arrived there was no one there and no instructions on how to get in. The room smelled bad and the lights were very unpleasant. Luckily I only stayed one night.
AnniA week ago
Florence·6.7
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or just type it — “around the 20th, three nights”
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Benedetto XVI Firenze sits in Florence’s historic center, a 7‑minute walk from Palazzo Vecchio, 300 m from Santa Maria Novella, and under 1 km to the Uffizi. Rooms offer free Wi‑Fi, air‑conditioning, private baths, hairdryers, and TVs. The bilingual reception, nearby Fortezza da Basso, Duomo, Ponte Vecchio, and 6 km to the airport enhance convenience.
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How guests rate the property, aspect by aspect.
The room was clean, but the check‑in could have been smoother—when I arrived there was no one there and no instructions on how to get in. The room smelled bad and the lights were very unpleasant. Luckily I only stayed one night.
Anni·A week ago
The location was great, but the room lacked basic amenities: no storage, no water glasses, and no hand soap.
Vladimír·2 weeks ago
We stayed two nights here and it was one of the worst places I've ever been. The staff were completely absent and it took almost two days to get a reply to a message. The room was small, dirty, and full of broken equipment: the bathroom door wouldn't close, the TV wouldn't turn on, and the shelves creaked because they were broken. There was only one lamp, and the double bed was the worst part: two mattresses split in the middle creating a hole with every slight movement, they were so soft it felt like sinking, they were dirty along with the sheets and blanket, and there was almost certainly dust mites in the bed. It was a horrible stay and I will never return.
Elena·2 weeks ago
The place had an excellent location, a comfortable bed, and a room with a window. It should at least have an electric kettle and some dishes.
Dahyer·2 weeks ago
It’s close to the station and has a large window. The bathroom is private to the room. It was very noisy, like sleeping in the middle of a busy street with cars and motorcycles; earplugs were a must. The apartment was in terrible shape, old and strange, especially the partition walls with taped doors. The beds were TERRIBLE – two mattresses that didn’t match in height, old and with bad pillows, causing me back pain for several days. The lights would cut out if you used the hair dryer. They left piles of dirty sheets on the door of our room, making it almost impossible to leave. It smelled bad, was dirty, and neglected. It needs at least new beds, electrical repairs, power upgrades, and new windows that insulate.
Ana·2 weeks ago