“BAD BAD BAD BAD”
I had a frustrating experience at this hotel. When I arrived with a booking for two rooms, the staff claimed they had no record of my reservation. After showing them my confirmation, they apologized but explained they could only accommodate me in a different cabin, which wasn't what I had paid for. To make matters worse, I received no apology or solution from the management, which left a sour taste.
GideonA year ago