“It was fair”
The room was comfortable, but the breakfast lacked variety; adding more fruits, fish and nuts would improve it.
ChristinaA month ago
Just a moment…
★★★★·Randburg·8.2
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or just type it — “around the 20th, three nights”
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The Hyatt House Johannesburg, Sandton, offers spacious family rooms with air-conditioning, balconies, and private bathrooms, each featuring a kitchenette, work desk, and complimentary WiFi. Guests enjoy a sun terrace, garden, outdoor pool, fitness room, and restaurant serving South African cuisine, plus a kids' pool, picnic area, and yoga classes. It's 1.7 km from Gautrain Sandton Station and 2.7 km from Sandton City Mall.
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How guests rate the property, aspect by aspect.
The room was comfortable, but the breakfast lacked variety; adding more fruits, fish and nuts would improve it.
Christina·A month ago
Breakfast options were limited – you had to eat what they served or go hungry. When we asked for fresh towels, they brought the same size ones again.
Robert·A month ago
The staff were outstanding from start to finish, making our stay memorable with their friendliness, helpfulness and personality; I’d return just for them and the vibe. The location was convenient, everything was clean and well‑appointed, and my room included an oven, a fridge and a microwave, which I appreciated. However, there was no hand soap in the bathroom, only hand lotion with body wash in the shower, an odd and inconvenient choice, and I’d like the ability to stream content to the TV.
Payne·A month ago
Breakfast was good and offered a variety of food; overall, the place was fine with no complaints.
Mmaditlhare·A month ago
The hotel’s location is very good and the common areas are beautiful and well organized. The staff are impeccable, the highlight of the hotel; we stayed twice (before and after a safari in Kruger) and every employee was polite and helpful, even arranging pizza delivery directly to our room when the hotel restaurant was closed. The rooms, however, fell short for a Hyatt: walls and ceilings were dirty or poorly finished, floors were grimy indicating a lack of deep cleaning (we stayed in two different rooms and had the same experience); there was no luggage rack, leaving large unused spaces that made the rooms feel unfriendly; appliances were noisy. In the first room a small cockroach appeared; in the second, the air conditioner dripped (the staff fixed it, but the floor remained wet and we had to dry it ourselves). Overall, I expected far more from Hyatt Sandton, especially given the room rate and the view from the outside; the rooms were truly disappointing.
Marina·A month ago