The staff spoke Ukrainian, which was great. However, the towels and bedding weren’t fresh, there was no hairdryer, and I had to request one separately.
ІннаA week ago
Kharkiv·8.3
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or just type it — “around the 20th, three nights”
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Hotel Meduza in Kharkiv features air‑conditioned rooms with private bathrooms, city views, flat‑screen TV, wardrobe, kitchenette, sofa bed, and complimentary Wi‑Fi. On‑site dining includes a restaurant, bar, minimarket, and room service. Guests benefit from 24‑hour front desk, concierge, private check‑in/out, express services, and free private parking. It lies 12 km from Kharkov Historical Museum, 6 km from Drobitskiy Yar, and 9 km from Metallist Stadium.
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How guests rate the property, aspect by aspect.
The staff spoke Ukrainian, which was great. However, the towels and bedding weren’t fresh, there was no hairdryer, and I had to request one separately.
Інна·A week ago
The place was clean, tidy, and the staff were helpful. The mattress in room 5 collapsed in the middle, making sleep difficult. The TV was old and worked poorly. We didn’t order breakfast. The Wi‑Fi wouldn’t connect. At night there was noise from the fireplace, and the water was cold; only warm at night.
Олена·4 weeks ago
Administrator Victoria is the best thing in the hotel; she sorts everything and puts everyone in their place. There is no breakfast option at all, even for extra payment; the bathroom was dirty; the hotel’s clientele is confusing.
Гонта·A month ago
The room was fairly clean. The cabaret was noisy and the staff were awful.
Kostiantyn·3 months ago
The staff were very friendly! The hotel is interesting and well designed, looks uninviting from outside but is a whole different story inside. There was nothing the owner could control (the war).
Pollak·5 months ago