Quality Inn & Suites

“Bad”

We booked the hotel with breakfast included and had the confirmation email, but when we arrived they told us breakfast was no longer offered post‑COVID, something that should have been stated before booking or on the website. I was very disappointed, and the staff were rough when we asked questions.

Irfan·A month ago

The room setting was good, but the carpet in the room was a problem.

John·3 months ago

“False advertised free breakfast, smelly and dirty sheets.”

That when the room we were given smelled they switched our room. Liked it was close to our meeting. Liked when I asked for new sheets and a pillow was provided. 1. No breakfast even though you said online they had breakfast and there was a photo of the breakfast area. This is false advertising. 2. The first room we were given smelled of urine. 3. Our second room was better with smell but opened bed and sheets were stained and needed to be changed. 4. When returned to our room at end of day our room was not serviced and I needed to go downstairs to ask for towels for the next morning

Penny·3 months ago

I paid you for a hotel with breakfast. I arrived at the hotel and they told me there was no breakfast. You need to refund my money. I sent you an email today. No one is getting back to me. I ask you to take care of this. I paid you for a hotel with breakfast. I arrived at the hotel and they told me there was no breakfast. You need to refund my money. I sent you an email today. No one is getting back to me. I ask you to take care of this

Tzvika·3 months ago

“The rooms are very nice clean the beds comfortable. Just gotta work on front desk service checking i”

The room was clean, comfortable, and the property overall was nice. The front desk staff arrived exactly at 3 o’clock, rang the bell, and waited 10 minutes to check me in; they could improve on that, but it didn’t ruin the stay.

Souwanttobemegrier·4 months ago