“Beautiful stay”
The décor was beautiful and the room was lovely after a long day, but it’s a bit off the beaten track and the buses run irregularly.
KhayaA week ago
★★★·Hakone·9.3
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or just type it — “around the 20th, three nights”
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Onsen Guest House Tsutaya in Hakone offers tranquil rooms with private baths, air‑conditioning, and mountain vistas; select rooms feature balconies, tatami flooring, and complimentary toiletries. Guests enjoy a natural hot‑spring pool, open‑air bath, free Wi‑Fi, lift, shared kitchen, and luggage storage. Situated a 14‑minute walk from Kowakudani Station and 1.5 km from the Hakone Open‑Air Museum, it provides easy access to regional attractions.
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How guests rate the property, aspect by aspect.
The décor was beautiful and the room was lovely after a long day, but it’s a bit off the beaten track and the buses run irregularly.
Khaya·A week ago
房间很安静,员工很热情,旅馆门口就是公交站,太方便了。温泉有室内和室外的,太舒服了. 无
Xiangbo·A week ago
The surroundings were gorgeous, tucked into nature and right beside the main bus line. The staff were incredibly friendly and helpful, and the onsen was absolutely adorable. The only downside was the sheer number of stairs, which made moving luggage up and down a real challenge.
Mariana·A week ago
The onsen stood out as the highlight of our visit, and we appreciated the traditional feel of the room. The location, however, made exploring the area a bit tricky; buses are often full, forcing us to wait for the next one and adding extra travel time. Narrow streets and traffic jams in certain spots—especially when we had to head to Odawara—were a nuisance. It’s not the hotel’s fault, just something to keep in mind.
Markéta·2 weeks ago
It was a truly relaxing break. Everything was perfect.
Rachel·2 weeks ago