★★★·Terrell·7.5
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or just type it — “around the 20th, three nights”
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SureStay Hotel by Best Western Terrell offers spacious family rooms with air‑conditioning, kitchenette, refrigerator, microwave, work desk and hairdryer, plus interconnected options. Guests enjoy a seasonal outdoor pool, complimentary Wi‑Fi, 24‑hour front desk, daily housekeeping and continental breakfast. Conveniently situated near Mesquite Convention Center, Splash Kingdom Waterpark, Dallas Arboretum, Forney Community Park and Lake Tawakoni State Park.
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How guests rate the property, aspect by aspect.
The place was clean and close to the spots we wanted to visit over the weekend. The beds were very uncomfortable and stiff; one roommate had to sleep on the couch bed, which had no sheets or blankets, so we had to ask the front desk for those. The mattress was thin, worn out, and stained. They knew we were three guests in the room for the weekend, yet we only received two towels. The cleaning crew didn’t come until we left.
James·A month ago
The shower curtain was filthy. I told the front desk, and she said she would look into it. It needs to be replaced.
Julie·A month ago
The room was clean, but the price was too high for such a basic room.
Tate·2 months ago
The staff was very welcoming and the facility was clean. Pet‑friendly accommodations were exactly what I needed, and I felt safe and satisfied. The breakfast was horrible and very limited, and the TV wouldn’t show any channels because of the internet.
Walker·3 months ago
The room was simple but comfortable and the bathroom was excellent. It’s on the route and very close to a nightclub.
Fernandez·3 months ago