“Sin servicio de limpieza básica”
The view was great, but the experience at Hotel Riopar was absolutely disappointing. During our stay, they didn’t clean the room yesterday, nor did they change the towels or sheets. This isn’t a minor oversight; it’s a basic requirement for hotel hygiene. Paying for accommodation only to find an unclean room with no fresh bedding or towels is unacceptable. The lack of attention and service severely ruined our stay, so we left a day early even though we had already paid. I expected at least minimal cleaning standards and professionalism, but the reality was far below what I consider acceptable. This situation needs urgent review if the hotel wants to provide proper service to guests.
Mariana4 weeks ago